Corporate

The Canberra Southern Cross Club is a large and professional organisation that supplies a diverse range of services and amenities to its valued members and the community. We pride ourselves on the service we provide and have been honoured to serve the community since 1972.

The Canberra Southern Cross Club focuses on providing a high level of customer service. To continually improve our services, we have a culture and corporate values that define the organisation.

Three principles:

  • the relationship with staff and service providers;
  • high performance and excellence in customer service;
  • our corporate values.

The Club’s values are based on those of the people who have contributed to the Club’s success over the many years and set the foundation for the Club’s continuing growth and success.

These key values are:

  • Good times
    We foster good times in a caring and safe environment for our Members, our customers, staff and suppliers.
  • Leadership and teamwork
    We promote leadership and teamwork through our organisation.
  • Integrity and respect
    We treat our staff members, customers and suppliers ethically, fairly and consistently.
  • Service
    We are committed to excellence in service delivery.
  • Responsibility
    We are all responsible for the success of our organisation.

People who are part of the Canberra Southern Cross Club share the same values, and help create a culture that ensures the success of our business.